Not the
Back in this post I spoke of a strange glacial harassment that appeared to be issuing from the Wyong office of the Family and Community Services that property manage this apartment.
It has been like I ate the last chocolate-chip muffin at the senior hillbilly choir’s retirement luncheon. The elderly hillbilly choir singers want to be seen as models of decorum and restraint but they seem to have entered their second childhood and badly want to stick it to me for nicking their treat.
They sent their representative to try and get into the apartment all through January. I would ask if he had organized a letter that arrived with two weeks as per the law. He would say no. I would ask him to leave. I have covered all of this part in other posts so to now.
Another letter arrived near the beginning of the month demanding access to the apartment on the 18th. Like most of the earlier letters this one was dated as though they had given me the required two weeks but the date stamp on the envelope indicated it had been in a letter handling depot many days later. I contacted them and asked them to re-apply. They kept insisting they were entitled to a certain number of visits a year and if I blocked them they would use police and barge in. The law says I am entitled to certain things and a full two weeks is among them. They know that.
I told them I was allowed to enjoy my property in peace and the seven attempted visits by their representative, the many demands for tenancy data at the beginning of the year and the new demands with the incorrectly dated letters did not meet that. They told me that the guy who tried to get in was with the Spotless corporation who own the house and they did not have to count their visits with his. They do. The law says they do. It seems petty. But, I have severe PTSD after all the home invasions, the time my girl was raped by home invaders another time I was shot and another I was beaten almost to death. (To get my insurance claim). There was a spate of robberies and assaults based on information gleaned from a bank teller, an estate agent, Police and another shop assistant. They all set me up for serious burglaries. Then there is this apartment. It is a thirty square meter brick box. It does not require the constant inspection they demand.
On another subject their head office has given me a five year tenancy based on the documents I sent them. In the spate of demands I wasn’t sure my actual documents would get past the folk at Wyong so three copies were sent. None of them went directly to Wyong but were sent to other offices as PDFs with a note explaining that Wyong had made urgent requests for the documents. I did that each time I received another demand so people who were not possible conspirators saw how often the data was demanded. A young woman at one of the offices I contacted to see if the papers had arrived was very gentle and told me they absolutely, certainly and definitely had them in their files. I dont know why Wyong office treat me as though there is nothing going on but it was a huge relief that someone recognized that I was concerned. The fact that I did that and got some relief and positive outcome from using the other offices to get around the behavior of the local office will explain why every time I tried to get my information from other offices today I was directed back to the Wyong office. They have flagged me in the hope I will be unable to get the abuse seen outside of the circle.
A five year tenancy is scary in the light of the actual time to get a residence is twenty years although someone of good intentions was probably responsible for giving me the best outcome they could manage with the policies in place now.
There was another letter demanding entry in my post barrel this afternoon. After failing to turn up on the 18th of May they now demand another visit on 5th June.I sent them the following email through their central office mail box
by sundog_279
Ever since I moved in here there has been an emotional storm of rage and dismay whipping through my life. Some of it has been my own but I dont have the intensity of emotion that has been intruding on my thoughts these last couple of years. My heart is too weak to sustain that much burning energy. Some months back it peaked into unbelievable levels of hate and fury. My own reaction to it saw me being thrown off the pages of Facebook friends I had treasured for years. Whomever was spending so much emotion was easily the most powerful psychic I have even come across and I would bet they didn’t know. Most people dont. Not in a Christian world.
I think I felt it when their rage became relief. They decided to die I think and were relieved to have a way out. I dont always feel these emotional things. It is rare that I recognize it with such clarity. The stronger emotions that call to me are the changes in perception when someone enters a room and our lizard brain briefly controls the flow of resentment, discomfort or interest. A split second of strong emotion that is almost instantly washed into our general mental processes.
It was a couple of weeks after that another of the women from the apartments had been found dead. The police dont tell us anything but the fact that she was found on her bed would indicate it wasn’t the more common method of dying here where they fall and cannot get anyone to hear their cries for help. The fear of dying in either of those ways mean people try to develop strategies that will prevent it but it happens again and again and the fear remains. These are tough people and their gentle treatment of each other is a beautiful thing.
The signs that some woman lived here and passed on is her furniture sitting by the side of the road
A very simple thing happened. Every now and again a report on my pension payment arrives in the mail. It just gives details of expenses and payments at that level. Simple and easy. This time there was a note on showing that there was an amount of money being garnished to pay a debt. The debt was being serviced as an arrears at the request of Family and Community Services. $10.35 had been taken from the pension and looked like being an ongoing payment. My bills are all paid and every cent is identified and covered by receipts. I just wanted to see what I was paying for.
Simple!
Family and Community services again. Nothing is simple
In the morning a phone call was made to Social Security (Centerlink) because it was their statement that showed an arrears payment. It took about twenty minutes to get through on their annoying automatic thing. It was a woman who immediately began to tell me I must not have enough money in my account to cover the rent when it became due. I do, always. It has a minimum that is kept topped up from other accounts. She twisted herself into knots trying to get me believe that there was some intermediate account that had not had enough money. She was finally convinced to look into the account and found no debt. She didn’t say so but there was a massive credit. I wouldn’t know about that until later. She realized there was not going to be any easy answers and told me I had to phone family and Community Services at Wyong. This is not actually a thing. One government department is not supposed to be just telling another government department they have a desire to ask them to charge me money without anything actually on the computer.
I rang Wyong Family and Community Services (which is always a freakin waste of time!) or was it Centerlink? and got through to someone who might looked at my account and told me I must owe some money on water bills. I explained that water bills are paid with rent and automatically deducted from my account. They said I must have been behind. I was sitting there looking at the statements and told them there was nothing on that. They told me there was some phantom debt they could not speak of and I must talk to Vanessa but she was at a meeting all day.
I rang Vanessa at 4pm . She tried the phantom debt thing and made all sorts of odd noises about not being able to access my account. She explained she could not see my account, something must be wrong with the internet or something so I suggested she send me another statement and hung up. That was an entire day trying to find a repetitive $11 arrears on computers that are not supposed to show debts which dont exist.
Rather than wait I started next morning by again phoning the main social security line. I went back to the Wyong Family and Community Services line and got James. James told me he had found a $90 debt. I asked him where it came from and he told me it must be because I did not have enough money in my account to cover the rent. I asked him what week that was. It was confusing me. There really is always enough money in that account to cover direct debits of rent. He told me he could not see it but it must be there. You can see several months of payments on the one page of the computer account so I asked how many times the arrears had been paid. He was smart enough to realize that it wasn’t on any statements from the past. I asked him how the staff of both the Centerlink information line and FACS tenant manager didn’t find it when they had been talking to me the day before. I was getting tense by now. I am very ill and they know it. They think if they just keep playing I will fall asleep or maybe they hope that my heart will finally give in.
James was obfuscating happily away when I asked him for new statements. He stonewalled at that and wanted to put me back to this Vanessa chick.
I told him off and he hung up and would not talk to me again.
A call went back to Centerlink demanding new statements and asking what the arrears was about. The girl told me I had to call Wyong FACS and get it from them. She was surprised when I told her that they were causing me trouble and possibly stealing from me. I wanted a goddamned statement. I asked for a manager and she put me on hold. Ten minutes later she came back without a manager and told me about the government website that held all the mysteries of Medibank, Centerlink and a whole bunch of other things. It would tell me what I needed to know once I registered.
There is a website where they force everyone to go to do any business with social security. I have an account on the Centerlink site. There is no longer a Centerlink site though. It has been absorbed by a wider government site and the passwords and user name dont work there. An hour was spent trying every configuration of password, user number, customer number and general access to different pages. The phone call to the technical staff took almost thirty minutes of being told really annoying facts by their answering service before it was answered. I was totally furious and ripped into the staffer about being made to go to another site and give my details again and make another password. (This was after almost two days of being lied to) She complained about me swearing and was told that in a multi-cultural society a sensitive person would recognize some parts of her own culture swear when exasperated She provided a coded number that made the page work. The page said nothing about a debt nor about a change in the payments. By then it was a certainty it wouldn’t say anything because it doesn’t exist. It did mention a huge credit which was put there during another time they were making my life hard and treating me as though I was a scum bag. The bank had sent me statements weeks ago so they are unable to fudge that and make the bank falsify claims. You think they cannot? Wanna bet your future on it? I don’t. These people appear as thieves and liars with privileged access to my life and nobody is watching my back
I took the PDF and printed it out in case they realized I had found my way in and worked out how to falsify a debt on that site as well. Then it was Friday. Tomorrow is Monday and I will ask again
In the meantime most of the cameras are up around the property and a list of questions is almost prepared. I can go back and make some pictures. Designing and drawing The Great Australian Public Housing Poverty Trap Christmas cards